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Chris Ince shares a day in his life as University Secretary and Registrar at London Metropolitan University.
Tim Westlake is the Chief Operating Officer and University Secretary at the University of Sussex. Here he describes his role and the challenges he faces on a daily basis.
James Hutchinson, Director of the Strategic Delivery Unit at the University of Exeter, on how we can make continuous improvement a reality in our institutions.
David Duncan, Chief Operating Officer and University Secretary at the University of Glasgow, discusses cultural dissonance on campus.